PLEASE READ SHIPPING SECTION CAREFULLY!
We ship all packages DeCar (De Boliva Carrier).
We only ship to destinations within Surabaya and Jakarta.
No ice cream will be in transit for more than 48 hours.
We do not ship or deliver on Saturdays, Sundays or holidays recognized by DeCar.
Not all orders are shipped on the day they are placed.
Please refer to the Shipping Schedule found in the box below.
If you would like a specific delivery date, please tell us in the comments section of checkout.
If you purchase your order as a gift, please let your gift recipient know to expect a perishable gift.
De Boliva cannot be responsible for damage to unclaimed gifts or incorrect address information.
We cannot ship to PO boxes.
We cannot intercept and redirect packages once they have shipped.
DeCar Home Delivery shipments will arrive within 24 hours from the time in which orders are placed. Delivery will occur by end of business day (5 PM).
We ONLY ship orders over IDR 200.000
All products will be shipped to you for just IDR 15.000
FREE shipping on orders over IDR 300.000
SHIPPING ON DRY ICE
We pack ice cream in a well-insulated shipping box topped with dry ice. It gets colder inside that box than it does in your freezer: -109.3°F.
Even though we always include enough dry ice in the box to keep the ice cream frozen well into the evening of the delivery date, we encourage you to place the ice cream in a freezer immediately upon arrival.
The recipient should exercise caution and avoid direct skin contact when handling dry ice.